Basic Setup
Student System Requirements
To help students learn more effectively and enjoy a smoother class experience, while also considering network latency, we recommend the following device requirements.
| Device | Item | Requirement |
|---|---|---|
| Computer | Processor | Windows: Intel i3 processor or above Mac: Intel processor |
| Operating system | Windows: Windows 7 or later Mac: Mac OS X 10.10 or later | |
| Memory | Windows: at least 2GB RAM Mac: at least 4GB RAM | |
| Display | Resolution no lower than 1280x720 | |
| Network | At least 2Mbps | |
| Browser | Google Chrome is recommended. The installer can be downloaded from the Download Center. | |
| iPad | Processor | iPad Pro (9.7-inch) models: A1673, A1674, A1675 iPad Pro (10.5-inch) models: A1701, A1709 iPad Pro (11-inch) models: A1980, A1934, A1979, A1980, A2013 iPad Pro (12.9-inch) models: A1584, A1652, A1876, A1895, A1983, A2014, A1670, A1671, A1821 iPad (5th generation) models: A1822, A1823 iPad (6th generation) models: A1893, A1954 |
| Apple Mobile Devices | System version | iOS 9.0 or later |
| Hardware support | iPhone 6, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS Max, iPhone 11 or newer; iPad: iPad 5, mini 4, Air 2, Pro, and newer iPad Pro models. | |
| Android Mobile Devices | System version | Android 6.0 or later |
| Memory | 4GB or above | |
| Recommended CPU | Not lower than Snapdragon 6 series, MTK 8 series, or Kirin 9 series. Qualcomm 8 series: Snapdragon 821, 835, 845, 855, 855 Plus 7 series: Snapdragon 710, 730 6 series: Snapdragon 660 Huawei Kirin 9 series: Kirin 960, 970, 980, 990 Samsung Exynos 9810, 8895, 8890 MediaTek Helio X30, P60 | |
| Recommended Android phones | Samsung: Galaxy S7 edge, Samsung S7, Samsung S8 Huawei: Mate 9, Honor 9, Mate 20 Pro, Nova 3e, Nova 5 Pro, P30 OPPO: OPPO K3 VIVO: X21, X21A, Nex Dual Display Edition (when using camera, only the rear screen can be used), X27, IQOO Xiaomi: Mi 6, Mix 2, Mix 2s, Redmi K20 Pro, Redmi Note 7 | |
| Recommended Android tablets | Huawei MediaPad M6, Honor Pad 6, Xiaomi Pad 3/Pad 4, Samsung SM-P610, Samsung SM-T580 |
Computer
- Processor
Windows: Intel i3 processor or above
Mac: Intel processor
- Operating system
Windows: Windows 7 or later
Mac: Mac OS X 10.10 or later
- Memory
Windows: at least 2GB RAM
Mac: at least 4GB RAM
- Display
Resolution no lower than 1280x720
- Network
At least 2Mbps
- Browser
Google Chrome is recommended. The installer can be downloaded from the Download Center.
iPad
- Processor
iPad Pro (9.7-inch) models: A1673, A1674, A1675
iPad Pro (10.5-inch) models: A1701, A1709
iPad Pro (11-inch) models: A1980, A1934, A1979, A1980, A2013
iPad Pro (12.9-inch) models: A1584, A1652, A1876, A1895, A1983, A2014, A1670, A1671, A1821
iPad (5th generation) models: A1822, A1823
iPad (6th generation) models: A1893, A1954
Apple Mobile Devices
- System version
iOS 9.0 or later
- Hardware support
iPhone 6, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS Max, iPhone 11 or newer; iPad: iPad 5, mini 4, Air 2, Pro, and newer iPad Pro models.
Android Mobile Devices
- System version
Android 6.0 or later
- Memory
4GB or above
- Recommended CPU
Not lower than Snapdragon 6 series, MTK 8 series, or Kirin 9 series.
Qualcomm
8 series: Snapdragon 821, 835, 845, 855, 855 Plus
7 series: Snapdragon 710, 730
6 series: Snapdragon 660
Huawei Kirin
9 series: Kirin 960, 970, 980, 990
Samsung
Exynos 9810, 8895, 8890
MediaTek
Helio X30, P60
- Recommended Android phones
Samsung: Galaxy S7 edge, Samsung S7, Samsung S8
Huawei: Mate 9, Honor 9, Mate 20 Pro, Nova 3e, Nova 5 Pro, P30
OPPO: OPPO K3
VIVO: X21, X21A, Nex Dual Display Edition (when using camera, only the rear screen can be used), X27, IQOO
Xiaomi: Mi 6, Mix 2, Mix 2s, Redmi K20 Pro, Redmi Note 7
- Recommended Android tablets
Huawei MediaPad M6, Honor Pad 6, Xiaomi Pad 3/Pad 4, Samsung SM-P610, Samsung SM-T580
